Knowledge Base
ThingPark Wireless
Solution center for ThingPark Wireless product lineMaintenance & Incidents
All you need to know about incidents or scheduled maintenance
Recent Articles
[resolved][2021-03-10] ECO platform is down: ThingPark Community Portal, POC, Dev1 total outage
2021-03-27T22:00:00Z ? community.thingpark.org: ✔ subscriber creation is working again, but still not available for customers as Interop Engine is not working yet, ✔ Single Sign-On (SSO) to interop engine is also working ? Interop engine validation ...EU Platform 2020 11 30 Outage Post Mortem
Please find below attachment for EU SaaS Platform Post-Mortem report of 2020/11/30 Incident v03 from December 15th 2020TP6.1 - LRC: Enforcing unresponsive Application Server blacklist policy.
Important notice. This notice is a reminder of the TP6 release note document. If you have an Application Server (in ThingPark Wireless Device Manager) that uses “BLAST” routing strategy with multiple destinations, you could be impacted. From now on, ...[RESOLVED] - LRC outage for SaaS-EU on 2020-04-25
On 2020-04-25, our LRC end-to-end probe detects a traffic issue. The alarm is automatically cleared within five minutes: the LRC process was restarted after catastrophic memory failure. Incident information and Timeline (UTC) [summary] The problem ...ThingPark Wireless Tabs access problem with Chrome
Introduction You may encounter a problem accessing DeviceManager, NeworkManager, OperatorManager or wlogger with Chrome version 80.0.3987.149 since March 2020. This comes after Chrome update, introducing a new cookie strategy. Error messages ...
Popular Articles
Thingpark Wireless- 5.1.0 Maintenance Release Notes
Versions Version Date Author Details 01 2018-10-02 Nicolas Jombart First maintenance release 01 v2 2018-10-03 Nicolas Jombart Fix RDTP-7497 01 b 2018-10-11 Nicolas Jombart Locsolver 01 c 2018-10-16 Nicolas Jombart LRC 01d 2018-11-05 Nicolas Jombart - ...Base station backhaul link over cellular : impact of increased round-trip delay and acceptable range
After they have transmitted an uplink message, LoRaWAN class A devices open two short receive windows for downlink messages called Rx1 and Rx2. The default timers are 1s (Rx1 begins exactly 1s after last bit of the last uplink message has been ...How to send MAC commands from an Application server to debug test devices ?
During testing of new device firmware, it may be useful to send MAC commands to check the behaviour of the network from an Application server.. Depending on the Connectivity plan associated to the device and the LRC settings, you may need to request ...User Guide for ThingPark Wireless & ThingPark OS - Version 4.2
This article is the official documentation provided by Actility for the 4.2 release. It will contain User's Guide, Product Description, and other reference documents. The release notes can be found in the release notes section Today (end of 2017), ...[RESOLVED] - OVH (our datacenter) outage on 2017/11/09 - #201701109A
Since the 2017/11/09 07:43 AM (CET) our datacenter at OVH is unreachable and this impact big part of Actility services. Actility services are accessible from certain locations/networks. Issues are located on some global routers by OVH (out of our ...