[resolved][2021-03-10] ECO platform is down: ThingPark Community Portal, POC, Dev1 total outage
2021-03-27T22:00:00Z ? community.thingpark.org: ✔ subscriber creation is working again, but still not available for customers as Interop Engine is not working yet, ✔ Single Sign-On (SSO) to interop engine is also working ? Interop engine validation ...
EU Platform 2020 11 30 Outage Post Mortem
Please find below attachment for EU SaaS Platform Post-Mortem report of 2020/11/30 Incident v03 from December 15th 2020
TP6.1 - LRC: Enforcing unresponsive Application Server blacklist policy.
Important notice. This notice is a reminder of the TP6 release note document. If you have an Application Server (in ThingPark Wireless Device Manager) that uses “BLAST” routing strategy with multiple destinations, you could be impacted. From now on, ...
[RESOLVED] - LRC outage for SaaS-EU on 2020-04-25
On 2020-04-25, our LRC end-to-end probe detects a traffic issue. The alarm is automatically cleared within five minutes: the LRC process was restarted after catastrophic memory failure. Incident information and Timeline (UTC) [summary] The problem ...
ThingPark Wireless Tabs access problem with Chrome
Introduction You may encounter a problem accessing DeviceManager, NeworkManager, OperatorManager or wlogger with Chrome version 80.0.3987.149 since March 2020. This comes after Chrome update, introducing a new cookie strategy. Error messages ...
Actility Covid-19 Continuity Plan
Actility SaaS and support services are still fully operating as under normal conditions and our SLAs are unchanged. Our datacenter is fully georedundant on 3 independent sites, none of which is expected to be impacted by the current conditions. More details on our site